Terms & conditions

Booking and cancellation. A booking constitutes a contract. On booking we take credit card details. Cancellations may be made no later than 7 days prior to arrival and no charges will be incurred. Cancellations after this time will not be accepted and the full cost of the booking will be taken unless we are able to re-let the rooms. Customers should consider travel insurance.

Smoking or other damage. Clarence House is entirely non-smoking. Any breach of this rule will result in guests being asked to leave and pay for their booking in full. An additional charge of £100 will also be levied to cover the cost of a deep-clean. Any malicious damage will also be charged for appropriately.